Announcement
Welcome to COUVERT; Most recent shipping information:
I am doing my best and I ship orders on time however there is a possibility of shipping carrier delays due to the current situation.
At this moment packages to the countries of European Union and to Canada are delivered on time, packages to US may experience delays.
Thank you for understanding.
Please feel free to message me if you have any questions.
If you have any questions at all, please feel free to convo me.
Please enjoy browsing my shop.
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Hope to see you again soon!
Featured items
Items
All Items
Reviews
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Eire on May 3, 2023
5 out of 5 starsAnna was amazing - she made adjustments for my height and the sweater fits perfectly! I am THRILLED!
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Clare on Apr 14, 2023
5 out of 5 starsAnna produces the most beautiful quality knitwear. This is my second purchase (I also have the stunning poncho) and whenever I wear these garments people ask me where I got them. Thank you again Anna for these special handmade garments.
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Lizz on Mar 14, 2023
5 out of 5 starsThis fits so well and is so soft. Definitely craftsman made this <3
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marinarendic on Mar 3, 2023
5 out of 5 starsLovely poncho, I plan on wearing it over thin jacket , like sort of scarf... the color is very pretty, and the texture is a bit rough, but that is always with wool ( it is not to be worn directly on skin) The communication with the seller was perfect!!!
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Clare on Feb 9, 2023
5 out of 5 starsI received the most beautiful handmade poncho from Anna. The quality of make is extremely high, the yarn is soft and drapes beautifully. Without doubt my most fabulous item of knitwear. It’s always a risk buying an expensive custom item that you haven’t actually seen & touched but Anna’s reviews speak for themselves and her photos are very accurate. I have already placed another order with Anna and I would have no hesitation recommending her. Thank you Anna I love it ❤️
Shop policies
After your order is confirmed (order is confirmed only when it is paid in full) I start to work on it. Waiting time for completing an order is described in the listing. The shipment time needs to be add to it. I ship by priority registered mail or by Global Express Mail. Estimated shipment time is 8 to 10 workdays for Europe, 12 to 14 workdays for US.
I work on orders on a first come first served basis.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Payment is expected within 3 days from the day of purchase or the sale is cancelled.
Shipping
I ship by Global Express Mail or by Priority registered mail.
U.S and Canada : 12 to 14 workdays,
Europe : 6-8 workdays,
I offer now DPD courier shipping service for all European countries.
everywhere else : 10 to 12 workdays
Shipping will be made to your Etsy address. Please make sure all the information is valid and correct. Please let me know, otherwise, if any changes should be made in the address information.
I cannot be held responsible for any shipping delays due to postal delays
Additional policies and FAQs
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Original condition means: the item is unused, no traces of smoke or perfume etc.
In order to ensure that the item will be delivered it has to be shipped by registered mail.